Managed Services Plans are intended for companies that need a partner to take care of all their Information Technology needs. Think of Managed Services as an all-inclusive resort. You get as little or as much support as you need for a monthly fee that fits your budget.
How Managed Services works...
First we'll audit your network to get an idea of how many servers and workstations you have, as well as any other hardware that helps your business run. Once we understand your infrastructure and the services you need, we'll budget the costs needed to keep your network in top shape. If you ever encounter problems, we'll supply all the remote and onsite support you need until the issue is resolved.
What's included?
Our emphasis is on preventing problems before they happen. That's why we focus on maintenance activities like software updates, patches, backups, server monitoring and alerts, updating virus definitions, and reviewing logs. All labor costs for technical support are included as part of your monthly plan. We even provide after hours support when needed.
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