A la Carte Support is best for companies with smaller networks. Because our strategy is to prevent problems like servers going offline, this type of support is best for businesses that experience few problems and don't need frequent backups and updates. While most of our clients prefer the all-inclusive support of Managed Services, some clients choose either A la Carte Services or a hybrid of the two.

How On Demand Support works...
Unlike Managed Services, clients who choose this level of support pay no monthly fee. Instead, they're charged only for the services they need. Examples include spyware removal, problems with email, and slow networks.

Help Desk
If there's a problem with your network, contact our help desk. We’ll immediately generate a ticket and work as quickly as we can on investigating and solving the issue. Tickets are usually handled by your personal account manager, which means the person working on your problem is familiar with your business. Help Desk requests made by our A la Carte clients are billed for time and materials at a fair rate.

Hardware Purchasing and Replacement
As a licensed Dell reseller, we make sure you get the best deals for the equipment you need. We'll assess any hardware issues and make recommendations for replacement or repair. we'll help you find and purchase the right hardware for your needs.

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